How we store and use your data

Privacy Policy

Privacy Policy

At Vitality Chiropractic Clinics, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy outlines how we collect, use, and safeguard your data when you interact with our services.

Information We Collect:

We collect personal information from you when you engage with our chiropractic services. This may include:

  • Contact details such as your name, address, email address, and phone number.
  • Health information relevant to your chiropractic treatment.
  • Payment information if you make a transaction with us.

How We Use Your Information:

We use the information we collect to provide you with high-quality chiropractic care and to manage our business operations. This may include:

  • Scheduling appointments and managing your treatment plan.
  • Sending appointment reminders and updates about our services.
  • Processing payments for services rendered.
  • Responding to your inquiries and providing customer support.
  • Sending promotional and marketing communications if you have opted in to receive them.

Data Storage and Security:

We use secure third-party service providers to store and process your data. These providers include Cliniko for appointment scheduling and patient management, Mailchimp for email communications, and Square for payment processing. These providers adhere to industry-standard security measures to protect your information from unauthorized access, disclosure, or alteration.

Your Rights:

You have the right to access, update, or delete the personal information we hold about you. If you would like to exercise any of these rights, please contact us using the details provided below.

Third-Party Links:

Our website may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy:

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and we encourage you to review this policy periodically.

Contact Us:

If you have any questions or concerns about our privacy practices or this policy, please contact us at reception@vitality-chiropractic.co.uk . Thank you for trusting Vitality Chiropractic Clinics with your chiropractic care. We are committed to safeguarding your privacy and providing you with the highest standard of service.

ICO Registration Number: ZA875626

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk